#stopthescatter
17hats Setup Service
Everything you need to #stopthescatter and grow with sustainable, streamlined systems. Nothing you don't.
Are you tired of wasting time chasing down payments and scrambling to get the right details from your customers to fulfill their service?
Is your business growth being hampered by incomplete and scattered systems?
Maybe you've tried setting up your workflows but you know there's an easier way to get streamlined in the way you desire?
what I help with & what it means for you
1hr clarifying call
to talk about your customized needs
automated reminders & confirmations
#stopthescatter of tracking down payments and manually sending receipts
online scheduling setup
total control over bookings, allowing you to schedule with ease
to-do lists
keep all aspects of your growing business on track
color-coded calendars
easier, faster scheduling
lead forms, document and email templates
start all your projects off with the right info & save time during the process
guidebook + 30min walkthrough meeting + 30 days email support
understand your new setup & have a reference for the future
workflows
streamline your process and encourage the repeat business that you will have earned
brand customization
for a professional look that your customers will trust
input all products, services & fees
your info is ready at your fingertips
tagging strategy
bits of important details added to your projects so you can always see the big picture of your business
unlock discounts
20% discounted service with yearly updates
how does this all work?
1. apply
Tell me a bit about your business, your current processes and your goals for our work together.
3. info gathering
You'll be given a questionnaire that will guide you through sharing key business info with me.
5. implementation
I'll get to work implementing that plan! Plus, I'll prepare a guidebook of your shiny new setup when it's ready.
2. commit
When we agree that we're a good fit to work together, we'll seal the deal and start the info gathering process.
4. clarifying call
We'll set up a time to chat and develop a customized plan of action to support your workflow wishes.
6. support
In addition to the guidebook and a 30min walkthrough meeting, I'll be by your side for 30 days of email support as you enjoy your new setup.
are we a good fit?
we'll find the best success if:
> you have a solid understanding of your current process & how you want to improve it to reach the next level in your business
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> I get timely access to the materials needed for your customized setup
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> we keep your clients' experience a top priority and have a bit of fun along the way!
FAQs
I have the Essentials / Standard subscription to 17hats; can you set it up for me?
Because I so highly recommend the level 3 option, I only offer the #stopthescatter setups for those with a level 3 subscription. But I would be happy to walk you through some updates to your level 2 subscription during some Tech Check Calls.
What if I don't have a 17hats subscription yet?
Not to worry! Use code "letnicolehelp" to get 50% off your 1st year!
What if I'm more of a DIY-type person?
I've still got you covered! Check out my 17hats for Balloon Businesses course or 17hats Setup Checklist!
What if my account is mostly set up already, but I just need a few pointers?
Awesome! Then check out my Tech Check Calls or 17hats Audit Service to see if either of those are a better fit for where you're at.
What about a discount if my account is already set up a bit?
It's actually easiest for me to work from a blank slate, so I don't offer discounts when accounts are partially set up. I do, however, complete an account cleanup as part of my service for those who need it.
Are the clarifying calls recorded?
No, they are not recorded.
Will you need anything from me during implementation?
I do ask that you are available and responsive to email during the implementation process, as I may have some follow-up questions. So please schedule our time together when you have no planned travel, etc.
How will I know how to use my new setup after you're done?
I will provide you with a guidebook and you can choose between a 30min call or video walkthroughs to go over your new setup after implementation. Plus, I will continue to support your questions via email for 30 days after.
What if I still need help after that?
If the 30 days of support have passed and you are in need of further help, we can set up a Tech Check Call (or calls) to work through the sticking points.
How long does the whole process take?
That depends largely on the turnaround time of the questionnaires that get sent to you. Once they're complete we'll find a time to talk through any last questions / details and I'll get to work. Setup time depends on the complexity of your business, but is almost always done within 3 days.
Anything else I should know about what is and is not included?
At this time, I do not offer contract/agreement language, bookkeeping assistance or setup of more than one user. This setup service covers one brand, but if you have multiple brands needing setup let's chat about a discount on the 2nd brand!
Hi
I'm Nicole
I appreciate all things systems, strategy and streamlining. My knack for detail means you'll get a customized setup that supports you, your customers and your business through more projects, and with ease.
Have any of these things ever happened to you?
You got one customer's details confused with another
... and had to scramble to make up for it.
You completely forgot about a project because you didn't update your calendar
... and your customer lost trust in you.
You missed out on another opportunity
... because you weren't organized enough and felt stuck.
LET'S CHANGE THAT.