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Improve your customer experience

A 5-day email course to help you deliver a quality service experience.

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This course is going to take you through the full setup of my fictional balloon business: Nicole’s Nifty Decor. You’ll be able to watch and follow along as I guide you through the exact steps I take to automate and streamline all of my clients' accounts.

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View step-by-step instructions for setting up Grab & Go Garlands via 17hats' Online Scheduling (with Standard or Premier subscriptions_. Includes workflow import codes, email templates, detailed calendar instructions and related resources.

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17HATS SETUP CHECKLIST

Step-by-step notes & suggestions to optimize all of your account settings & features, plus more curated resources. 12 sections; 80+ settings.

Includes everything I setup for my clients... 80+ settings across 12 different sections!

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17 features freebie

This free mini-course covers:

Creating an “inquired” and “booked” calendar
Color-coding the calendars
How to get job requests on your new “inquired” calendar
How to automatically move them to your “booked” calendar
Where to add these calendars in online scheduling
How to set up calendar cross-checking

Having color-coded calendars will help you quickly see what your schedule looks like, and whether you’re available to take on new requests as they come in.

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